Pregnancy to first birthdayPrivate by designCompletely freeDesigned in ScotlandOver 100,000 happy customers

Infatot help

How can we help?

Find a quick answer about the app, care guidance or your Infatot order.

Set up and switch journeys

Getting started

Do I need an account?
No. Choose whether you’re expecting or your baby is here, and you’re in. Everything you add is saved in this browser on this device — there’s nothing to sign up for and no password to remember.
Where is my information kept?
On your own device, in your browser’s storage. It isn’t uploaded to Infatot, and there’s no ad tracking or third-party analytics reading your day. That also means clearing your browser data — or using a different phone — starts you fresh, so export a copy from your profile if you want to keep it.
Can I use it on my phone like an app?
Yes. On an iPhone or iPad, open the hub in Safari, tap Share, then “Add to Home Screen”. On Android, open it in Chrome and choose “Install app” from the menu. It opens full screen and the bottom bar keeps everything within thumb reach.
Does it work offline?
Mostly, once it has loaded on your device at least once. Your data lives on the device, so tracking, the timeline and your saved guidance all work without a connection; pages you haven’t opened before need one. When a new version of the app is released you’ll see a “new version is ready” note — refresh when convenient to pick it up.
How do I move to a new phone or browser?
Nothing moves by itself — your data only lives where you put it. On the old device, open Settings › Data & privacy and “Export all data (JSON)”. Send that file to the new device, then use “Import data (replace)…” there. You’ll see exactly what the file contains before anything is applied.

Tracking, insights and sharing

Using the hub

How do I track a feed, nappy or nap?
Tap the round + button, or use the quick tiles on Today. Naps can be timed live — start it when they drop off and stop it when they wake.
What does the Timeline tab show?
Everything logged for the day, newest first, with a mini calendar for looking back at previous days.
How do I correct or delete something I logged?
Open Timeline, find the entry and use the menu on its row — Edit reopens the same form with everything filled in, Delete asks before removing it. Every kind of entry works this way, on any day.
How do I end or discard a running timer?
A live feed, sleep or pump timer stays visible on Today and Timeline until you deal with it. Stop ends it and saves the entry with its real span; the discard control next to it throws the timer away without saving anything. Timers survive a refresh, so nothing is lost if the phone locks mid-nap.
How do I change my baby’s name or date of birth?
Settings › Babies & caregivers → “Edit details”. Changing the date of birth recalculates every age in the app and re-dates the not-yet-done health schedule entries — the form says so before you save.
Can I track more than one baby?
Yes. Add another profile under Settings › Babies & caregivers; once there are two, switcher chips appear at the top of Today, Timeline and Insights. Removing a profile — and all of its logs — lives under Data & privacy, behind its own confirmation.
Where can I read everything I’ve written?
The Journal — under More → Journal in both journeys. It gathers every note and milestone into one diary: month by month with your baby’s age alongside, or week by week during pregnancy. You can search it, print it (choose “Save as PDF” to keep a copy), or export it as a Markdown file — worth doing now and then, since everything lives only on this device.
My baby has arrived — do I lose my pregnancy notes?
No. On the pregnancy screen, “Baby has arrived” sets up their care hub and keeps the pregnancy as a read-only keepsake you can revisit any time from More → Pregnancy journey. Switching journeys later reopens the keepsake, not a live pregnancy — the countdown and tracking don’t come back.
Someone else is looking after the baby today.
Open More → Handoff for a plain-language summary of the day so far — last feed, last nap, nappies and anything worth mentioning — ready to copy into a message.
What’s the difference between reminders and notifications?
Reminders are worked out on this device from what you’ve logged — which feed might be next, a nap window opening. They can only appear as notifications while the app is open in a tab or installed to your home screen, and only once you’ve allowed notifications under Settings › Notifications. When the app is fully closed nothing can alert you — this version has no background push, and the settings page says exactly what your browser will deliver.
How do backup, export and import work?
Under Settings › Data & privacy: JSON export is the full backup that Import can restore; CSV export is a spreadsheet of events for sharing, not a backup. Import shows what a file contains before anything changes — Replace states what it will remove and asks you to confirm; Merge combines two devices keeping the newest version of each entry and reports what it added, updated and skipped. The last import can be undone while you stay on the page.
Why are some features locked or preview-only at first?
Because the guidance behind them is age-specific. Weaning, for example, stays preview-only for a young baby — the NHS advises starting solids around 6 months, so the tracking unlocks then (or from 17 weeks only if a health professional has advised it, which the page asks about). It’s the app refusing to make an unsafe thing easy, not a missing feature.

Safety and support

Health & care

Where do I read a guide in full?
Every note in Guidance has two lengths. The line on the card is the summary; Read the full guide opens a proper few-minute read underneath it — what is actually going on, what tends to help, and when it is worth ringing someone. The same is true elsewhere: the pregnancy guidance notes open in full, Week by week has a longer note for every week, and each milestone has a What this looks like note covering the usual age range rather than a single month. Searching Guidance looks inside the full text too, so a search for something specific will find the note that covers it.
Is the guidance medical advice?
No. The hub offers general information and gentle reassurance, and it can’t know your circumstances. It isn’t a substitute for your midwife, health visitor, GP or 111 — please contact them with any concern, however small it feels.
Where does the guidance come from?
From publicly available NHS guidance. The health content in the hub — the fever bands, safe sleep, weaning ages, and the 111 and 999 advice — is written from the NHS pages that cover it, and each health guide in Guidance lists its exact sources underneath, along with when it was last reviewed. The health-visitor schedules follow each UK nation’s own programme. Infatot is independent, and isn’t affiliated with or endorsed by the NHS.
Why does the health schedule say England (or somewhere else)?
Because that is where the hub currently thinks you are. Vaccinations are the same across the UK, but the health-visitor reviews are not — England, Scotland, Wales and Northern Ireland each run their own programme, at their own ages. Set yours in Settings › Where you are and the reviews will match. Anything you have already ticked off stays exactly as you recorded it. These dates are always guidance, never a booked appointment — your health board sends the real invitations.
Something about my baby is worrying me right now.
Please contact your midwife, health visitor or GP, or call 111. In an emergency, call 999. Changes in a baby’s movements during pregnancy, or a fever in a very young baby, are always worth a call — don’t wait to see.
What do the temperature and medicine warnings cover — and not cover?
When you log a temperature the hub checks it against NHS fever bands for your baby’s age and tells you straight away if it needs attention — 38°C or above under 3 months is always urgent. Medicine logging records what you gave and when, and flags timing worth double-checking, but it never calculates or approves a dose: doses come from the pack, your prescription, a pharmacist or 111. If a warning has appeared, it also shows in Handoff and Summary so whoever takes over knows.
What happens if I log an allergy reaction during weaning?
Choosing “Reaction” when recording a food shows what to do immediately — including when it is a 999 call (breathing difficulty, facial swelling, floppiness) and when to speak to your GP — before anything else. The food is saved with the reaction noted so you can tell your GP exactly what was offered and when. Offer new allergens one at a time, in the morning, so a reaction is easy to trace.

Shop Infatot help

Orders & products

A question about an order or a product
Orders, delivery and returns are handled on the Infatot store. The shop FAQs cover most of it, and you can reach the team through contact details.
Do I have to buy anything?
Never. The hub is free and stays completely usable if you never tap a product. Suggestions only appear where they’re relevant, they sit below whatever you came to do, and you can dismiss them.